Himalayanwonders Trekking Terms & Conditions

Mandatory Coverage & Pre-Trip Submission Proof of comprehensive travel insurance is mandatory before starting your trek in Nepal. This policy should at a minimum cover the days you are trekking however we suggest coverage that includes all of your travel time. We require all guests to email a copy of their insurance policy to their Adventure Specialists prior to arrival. This allows us to keep your coverage details on file with our local operating partner, Himalayanwonders Private Limited, ensuring that the on-ground team can act quickly in the event of an emergency.

Standard travel policies often only cover medical evacuation up to 4,000m; therefore, you must verify that your policy explicitly covers "trekking" as an activity up to 6,000m. If your itinerary includes a summit attempt on a trekking peak, your policy must also cover "mountaineering" or "climbing".

Evacuation & Financial Responsibility In the event of an emergency, the traveler is solely responsible for all costs associated with medical treatment and emergency evacuations. Helicopter evacuations in the Himalayas can cost $5,000 or more. While Himalayanwonders Private Limited will assist in coordinating logistics, they do not provide evacuation or medical services directly.

We strongly suggest choosing a provider that offers "upfront payment" for these services. Some insurers now require guests to pay all evacuation costs out-of-pocket in Nepal and seek reimbursement later; please ensure you have the financial means to cover such expenses if your policy does not pay providers directly.

Mandatory Medical Documentation If an evacuation occurs, it is mandatory to obtain a formal hospital report in Nepal immediately upon reaching Kathmandu. Insurance companies typically deny claims if documentation is not secured at the time of treatment. Local hospitals in Nepal currently charge a fee of approximately $150 for the official medical reports required for insurance claims.

Trip Interruption & Lukla Logistics Due to the unpredictable weather in the Himalayas, we highly recommend policies that include trip interruption coverage. This is vital if your flight to or from Lukla is canceled, requiring you to book a helicopter or rebook international travel. Our support team will assist you in obtaining the necessary documentation from local airlines to support your claim.

Insurance Providers We do not endorse or act as an agent for any specific insurance company. Travelers commonly use providers such as Global Rescue, WorldNomads, Allianz, or Travel Guard. We strongly encourage you to call your insurer to confirm specific altitude and activity limits before you arrive in Nepal.

The Reality of Mountain Flight Weather conditions in the Himalayas are highly volatile, and aviation schedules in Nepal are frequently subject to change. The flight between Kathmandu and Lukla is often delayed or canceled for consecutive days due to visibility or wind. For more detailed information on navigating these challenges, please review our guide on Flying to Lukla: What You Need to Know.

Ramechhap Diversions On an ongoing seasonal basis—typically from mid-March to mid-November—flights to Lukla may be diverted to depart from and return to Ramechhap Airport instead of Kathmandu. Ramechhap is approximately a 6 to 8-hour drive from Kathmandu depending on road conditions. Our local operating partner, Himalayanwonders Private Limited, provides complimentary shuttle transport between Kathmandu and Ramechhap when these diversions occur. You can find full details on this logistics shift in our blog post: Lukla Flights Diverted to Ramechhap.

Rebooking & Flight Priority Our Adventure Specialists book your Lukla flights as soon as your deposit and passport details are received to secure the earliest possible departure. If a flight is canceled, the local team will automatically work to rebook you for the next available opening. Please note that during peak trekking seasons, rebooked passengers are often placed on lower-priority flights, as early-morning slots are typically reserved months in advance. These scheduling decisions are made solely by the airlines and are beyond our control.

The Helicopter Alternative If flights are grounded, our team will attempt to coordinate passage on a chartered helicopter

• Guest Responsibility: Travelers are responsible for the additional cost of helicopter transport, which typically starts at $650 per person but varies based on market demand.
• Flight Refunds: If you choose a helicopter in place of your scheduled flight, Himalayanwonders Private Limited will issue a credit of $150 ($110 for Indian Nationals) against the helicopter cost. This refund must be collected at the local office in Kathmandu.
• Pricing Volatility: Helicopter rates fluctuate significantly based on rescue priorities and aircraft availability. Rates provided by our Kathmandu staff may differ from "last-minute" seats offered locally at the airport, which are subject to immediate cash sale by third-party providers.

Phaplu & Overland Contingencies In cases of limited aircraft availability, helicopters may only be able to shuttle guests to Phaplu, an airstrip in the valley below Lukla. In this event, our local partner can arrange a jeep transfer from Phaplu to Kathmandu. Be prepared for a 10 to 14-hour journey on rugged mountain roads.

Dynamic Coordination Airlines and helicopter companies frequently reroute aircraft and change confirmations based on real-time conditions. While our Adventure Specialists and local partners are available 24/7 to provide updates and manage these logistics, all plans remain subject to the final authority of the aviation providers and local weather patterns.

Due to the unpredictable nature of Himalayan weather and the potential for flight delays, our Adventure Specialists strongly recommend adding a buffer of extra days to the end of your itinerary. These buffer days ensure that you have the flexibility to manage unexpected scheduling shifts without compromising your international return flights.

Recommended Buffer Days by Season The following guidelines are based on historical weather patterns and are intended to provide a sufficient safety net for your journey:

• September 10th to May 10th: 2 Extra Days.
• May 10th to June 1st & September 1st to September 10th: 3 Extra Days.
• June 1st to June 15th & August 10th to August 30th: 4 Extra Days.

Kathmandu Accommodations If you choose to add extra days to your stay, we can coordinate additional nights for you at our preferred partner hotels in Kathmandu for $89 per night. Our team is available 24/7 to help manage these adjustments and ensure your transition between the mountains and the city is seamless.

While our trekking packages are designed to be comprehensive, we recommend budgeting between $300 and $400 for personal expenses and gratuities throughout your journey. It is also essential to have access to emergency funds via cash or credit card in the event that weather-related flight cancellations necessitate a helicopter charter.

Traveler Responsibilities & Exclusions To maintain transparency and ensure you are prepared for the trail, please note the following exclusions from our standard packages:

• Contingency Costs: Any additional hotel nights or meals in Kathmandu or Lukla resulting from flight delays or weather conditions are the responsibility of the traveler.
• Entry Requirements: Your Nepal entry visa is not included in the package price.
• Gear Rentals: Professional-grade sleeping bags ($20) and down jackets ($15) are available for rent through our local partner, Himalayanwonders Private Limited, if needed.
• City Meals: All meals are included while on the trek; however, only breakfast is provided during your stay in Kathmandu.
• Gratuities: We suggest a tip for your guide and porter team following the trek, typically calculated at approximately 10% of your total trek price.
• Hydration: Bottled drinking water is available for purchase along the trail for $1–$3 per bottle. For a more sustainable and cost-effective solution, your guide can assist you in sourcing water to treat with purification tablets, which can be purchased in Kathmandu for approximately $2.
• Teahouse Services: Independent services offered by local teahouses, such as Wi-Fi ($3–$5/hour), hot showers ($4–$6), and electronic device charging (full charge on power bank is $6 to $10 or cell phone is approximately $5), are paid directly to the local tea houses.

The "adventure before the adventure" sometimes includes unexpected curveballs. If your gear doesn't arrive in Kathmandu when you do, our Adventure Specialists are available 24/7 to help you navigate the logistics so you can stay focused on the trail.

Mandatory Airport Procedures To enable us to assist you, it is essential that you take the following steps before leaving the airport:

• File a Claim: Complete a formal lost luggage report at the airline counter and ensure you obtain a physical receipt.
• Grant Authorization: You must provide written permission for our local operating partner, Himalayanwonders Private Limited, to collect the luggage on your behalf once it is located.

Retrieval & Mountain Transport While retrieval is subject to airline timelines, our local partner team typically will send a representative to visit the airport to secure your bags. Once retrieved, we can facilitate the following logistics to get your gear to the mountain:

• Aviation Logistics: Coordinating the transport of your luggage on a subsequent flight to Lukla.
• Porter Coordination: Hiring a dedicated porter to transport the gear from the airstrip to your current location on the trek.

Costs & Liability

• Service Fees: Additional costs for airport retrieval, extra flight weight, and porter hire will apply. These fees depend on your specific location on the trail at the time of delivery.
• Insurance Reimbursement: We recommend keeping all receipts for these supplemental expenses, as they are often reimbursable under the "baggage delay" portion of your travel insurance policy.
• Disclaimer: This is a value-added facilitation service. While our specialists and local partners will do their absolute best to reunite you with your gear we are not responsible for the delays, handling, or delivery timelines of third-party airlines.

Our trekking packages typically include two nights of hotel stay in the vibrant heart of Kathmandu. While specific inclusions vary by itinerary, we prioritize the Ramada Hotel in the centrally located Thamel district. Should the Ramada be unavailable, our Adventure Specialists will coordinate your stay at a partner hotel of comparable quality.

Booking Extra Nights Through Our Platform For travelers who wish to extend their stay, our team can facilitate additional reservations at the following fixed rates:

• Single Room: $89 per night.
• Double Room: $99 per night.
• Triple Room: $139 per night.

By coordinating your extra nights through our local partner, Himalayanwonders Private Limited, you gain the flexibility needed for mountain travel. We do not charge for unused nights caused by logistical shifts, provided the booking was managed through our team. Please note that these rates are fixed and may differ from dynamic pricing found on third-party booking sites.

Flexibility & Logistics While we secure all rooms in advance, the unpredictable nature of Himalayan flight schedules requires a degree of flexibility. If a room at the Ramada is unavailable upon your return from the trek due to group scheduling changes, our local partner will arrange accommodations at a similar hotel in Thamel. In these instances, Himalayanwonders Private Limited will manage the transfer of your luggage at no additional cost. We ask for your patience as it may take a few hours to coordinate these local logistics upon your arrival in the city.

Independent Bookings You are always welcome to secure your own accommodations independently. If you choose to book on your own, you are solely responsible for coordinating any necessary changes or cancellations directly with the hotel in the event of trek delays. For those wishing to stay at our primary partner hotel, you may book Extra Nights at the Ramada here.

Expert Itinerary Design Our itineraries are developed to emphasize time for adequate acclimatization, though it is important to remember that every individual reacts to altitude differently. The most effective way to acclimatize is to maintain a steady, gradual rate of ascent and spend sufficient time at various elevations to allow your body to adjust naturally.

Seasoned On-Mountain Leadership Your expedition is guided by the seasoned professionals at Himalayanwonders Private Limited, our local operating partner. These specialists bring extensive, real-world experience in identifying and responding to the unique challenges of high-altitude trekking.

• Advanced Safety Standards: Our local partners ensure their teams undergo regular, intensive training in high-altitude safety and wilderness emergency protocols.
• Vital Health Monitoring: Guides carry pulse oximeters to conduct regular checks of your blood oxygen levels throughout the journey.c
• Guide Authority: For your safety, it is essential to respect the decision of your guide if they determine it is unsafe for you to continue ascending.

Recovery & Itinerary Adjustments If you experience symptoms that require a pause in your ascent but you wish to continue after recovering, our specialists and the Kathmandu office of our local partner will coordinate the necessary logistical shifts.

• Peak Season: We frequently have groups ascending; you may be able to wait at a teahouse with a porter or assistant guide and join a subsequent group once you have recovered. A fee of $100 per day applies for extra days on the mountain beyond your original schedule.
• Off-Season (Nov 15 – Feb 15): If joining another group is not an option, we can facilitate a private trekking guide to meet your adjusted schedule after you descend to a lower elevation like Namche to recover. A service fee of $350 applies in the case we need to have the guide travel to Namche, in addition to daily mountain charges.

Important Note: Please ensure you have at least three extra days in your Nepal itinerary or the flexibility to change your international flights, as it may take several days to coordinate a new schedule or group. This extra time on the mountain while you wait will help you acclimatize as well so you can continue trekking.

Annapurna & Langtang Regions If you are trekking in these regions, please have your guide contact the Kathmandu office of our local partner immediately. While we will do our absolute best to make arrangements, similar logistical conditions and extra charges will apply.

Aviation Logistics Our team will manage all necessary changes to your Lukla flight reservations at no additional cost if your mountain schedule changes. Please note that rebooked tickets may have a lower priority than your original booking, as seat availability is determined solely by the airline.

High-altitude trekking in the Himalayas is a rewarding but physically strenuous challenge. Our Adventure Specialists recommend that all participants be prepared to hike for full days, as itineraries typically involve 6 to 9 hours of daily walking across varied and demanding terrain. While the journey is rigorous, we encourage a steady, personal pace-often described locally as "bistari, bistari"-to allow your body to adjust to the elevation.

Flexible Group Support To accommodate different fitness levels and personal rhythms, the expeditions led by our local operating partner, Himalayanwonders Private Limited, feature a high ratio of staff to trekkers.

• Assistant Guides: Larger groups include multiple assistant guides, allowing those who wish to move at a faster pace to advance ahead of the main group.
• Lead Guide Support: The lead guide generally remains with those moving at a more deliberate pace, ensuring that every adventurer receives dedicated attention and professional support throughout the day.
• Expert Oversight: This flexible approach to pacing ensures a safe and enjoyable experience for everyone, regardless of their individual hiking speed.

Trekking and climbing in Nepal are physically demanding. By booking, you acknowledge that:

• Physical Readiness: You are in good physical health and have no medical conditions that would endanger yourself or others.
• Professional Consultation: Our Adventure Specialists recommend a medical consultation before any high-altitude climb.
• On-Mountain Authority: You agree to abide by the safety decisions of the local guides. If a guide determines your health is at risk, their decision to halt your ascent is final.

Proper equipment is vital for a successful trek in the Himalayas.

• Personal Responsibility: You are responsible for bringing or renting gear (boots, sleeping bags, clothing) that is suitable for the environment.
• Inspection: Even when renting gear from our local partner, it is your responsibility to inspect the equipment before starting the trek.

Our Adventure Specialists love to celebrate your summits. By participating in an expedition, you grant Himalayan Wonders Adventure Pvt. Ltd and Travel Payment Solutions LLC, and their partners a perpetual, royalty-free, worldwide license to use any photographs or videos taken during the trip for promotional, marketing, or social media purposes.

Privacy Note: We respect your personal space. If you wish to opt-out of this license, simply notify our team in writing prior to your departure, or contact us afterward and we will cease the use of your likeness in future digital marketing materials where reasonably possible.

We generally do not charge supplemental fees for those embarking on a journey alone, ensuring our expeditions remain accessible to every explorer.

Kathmandu Stays While in the city, our Adventure Specialists coordinate private hotel accommodations for solo guests as part of our standard service.

On the Mountain Whenever availability allows, our local operating partner, Himalayanwonders Private Limited, will secure a private room for you upon request. However, please be prepared for twin-share arrangements with a group member of the same sex in specific circumstances:

• High-Altitude Constraints: At the highest elevations, such as Lobuche or Gorak Shep, the number of available teahouses is strictly limited.
• Logistical Congestion: If Lukla flights are delayed for several days, the trails can become exceptionally crowded as multiple groups arrive at once.

Our team works 24/7 to navigate these local conditions, ensuring you have the best possible support even when the mountains are at their busiest.

Solo Support Fee If you are not joining a group trek, or if you are the only participant booked for a specific fixed-departure date, a Solo Support Fee of $20 per day applies. This fee covers the cost of a dedicated porter provided by our local partner to ensure you have full support on the trail. We will always inform you of any applicable fees regarding solo trekking before your arrival in Nepal to ensure complete financial transparency.

We believe your investment in adventure should be protected. When you place a deposit with Himalayanwonders, you can be assured that it is secured for your future journey. If your travel plans change, our Adventure Specialists are here to help you navigate your options, whether you need to adjust your dates or choose to apply your deposit toward a different iconic destination in our global network, such as Patagonia or Tanzania.

Flexibility & Terms To provide this industry-leading flexibility, we ask that you keep the following points in mind:

• Lifetime Validity: Your deposit never expires and may be applied toward any of the expeditions we facilitate worldwide.
• Notice of Change: Please inform our team of any requested changes at least 14 days prior to your scheduled departure.
• Last-Minute Adjustments: In the event of unforeseen events like sudden flight changes, please notify us immediately so our specialists can do their best to assist you with the coordination of your trip.
• Price Adjustments: While your deposit remains secure, travelers are responsible for any increases in trek pricing that may occur between the original booking time and the new departure date.
• No-Show Policy: If you do not contact us and do not arrive for your scheduled expedition, the deposit is non-refundable and will be forfeited.

Our Adventure Specialists are dedicated to your journey's success and understand that travel plans can shift. To ensure a seamless experience with our local operating partner, Himalayanwonders Private Limited, we provide the following guidelines for cancellations and refunds.

Rescheduling & Flexibility

• Free Rescheduling: We offer the flexibility to reschedule your expedition multiple times at no additional cost.
• Notice Requirement: To facilitate these changes with local hotels and providers, we require at least six weeks advance notice.
• Pricing Adjustments: While we waive rescheduling fees, travelers are responsible for any difference in package pricing that may occur between the original booking date and the new departure date.

Deposit & Refund Terms

• 30-Day Refund Window: All booking deposits are 100% refundable for up to 30 days from the date of your initial booking.
• Commitment to Partners: After this 30-day period, deposits become non-refundable. Because we secure permits, accommodations, and local logistics in advance, we are unable to issue refunds on deposits once these commitments are made.
• Balance Payments: Only the deposit portion of your payment is strictly non-refundable. Depending on your specific expedition package and the timing of your request, additional payments made toward your trek balance may be eligible for a refund.

Unforeseen Events (Force Majeure) In rare instances where an expedition must be postponed due to circumstances beyond our control—such as natural disasters, civil unrest, health emergencies, travel advisories, or airport closures—our team will work with you to reschedule your journey at no extra cost. While our standard refund policy on deposits remains in effect during these events, we strongly encourage all travelers to maintain a comprehensive travel insurance policy that covers trip interruption and cancellation.

Important Notes

• Prompt Communication: If you need to change your plans, please alert our specialists as quickly as possible so we can provide the best possible support.
• Nationalities: The policies outlined above apply to all international travelers; please note that separate terms may apply specifically for Indian Nationals.

We celebrate the grit and determination required to trek in the Himalayas. However, should you conclude your journey ahead of schedule—whether for health, personal reasons, or simply finishing faster than anticipated—please understand that we do not offer refunds for unused days or services.

Operational Commitments Our commitment to our local partners and staff remains a top priority. Our local operating partner, Himalayanwonders Private Limited, has a professional and ethical obligation to pay the guides and porters for the full duration of their commitment to your trek. Because these operational costs are fixed and incurred at the start of the expedition, we are unable to recoup them once the journey is underway.

Return Logistics If you must terminate your trek early, our Adventure Specialists will coordinate with the Kathmandu office of Himalayanwonders Private Limited to help facilitate your return logistics, such as arranging earlier transport or local flights. Please note:

• Additional Costs: Any expenses resulting from an early return—including additional hotel nights in Kathmandu, meals, or changed flight fees—are the sole responsibility of the traveler.
• Insurance Claims: If your trek is cut short due to medical reasons, we recommend contacting your travel insurance provider, as these "unused portions" of your trip may be eligible for reimbursement under your policy.

Deposit & Final Balance To secure your expedition, a deposit is required at the time of booking. The remaining balance of your trek must be paid in a major international currency (such as USD, EUR, or GBP) at the Himalayan Wonders Adventure Pvt. Ltd office in Kathmandu upon your arrival.

Credit Card Identification: Charges on your statement will appear as TPS - Travel Pay. This is an abbreviation for Travel Payment Solutions LLC, our US-based booking facilitator.

Processing Fees & Local Taxes To maintain transparency regarding transaction costs and regional tax obligations, the following fees apply:

• Online Deposit Payments: Credit card payments made through our online platform are subject to a 3.5% processing fee.
• Local Card Payments: If you choose to pay your remaining balance via credit or debit card in Nepal, an additional 13% fee is applied to cover local government taxes and transaction surcharges.
• Additional Payments: Any payments made toward your trek beyond the initial deposit are subject to the 13% fee unless paid in cash at our Kathmandu office.

Invoicing & Confirmation Our Adventure Specialists will provide an updated invoice within 24 to 48 hours of receiving an online payment. For bank transfers, your invoice confirmation will be issued once our team has verified that the funds have cleared.

Payments for Indian Guests To secure your expedition, a deposit is required at the time of booking. Deposits can be made via our online payment gateway or directly to our dedicated Indian bank account; please contact our Adventure Specialists to request these account details. The remaining balance of your trek must be paid in Indian Rupees (INR) or another major international currency at the Himalayan Wonders Adventure Pvt. Ltd office in Kathmandu upon your arrival.

Base Pricing All expedition costs are displayed and calculated in United States Dollars (USD).

Online Payment Exchanges When making payments through our online platform, the final exchange rate is determined solely by your credit card issuer or financial institution. Our Adventure Specialists do not control these bank-specific rates or any foreign transaction fees your bank may apply.

Local Currency Payments If you choose to pay your remaining balance in a local or alternative major currency at the Kathmandu office of Himalayan Wonders Adventure Pvt. Ltd, the conversion will be calculated based on the real-time market rates provided by xe.com at the time of the transaction. This ensures a fair and transparent exchange process for all travelers.

The journey to the Himalayas begins with the right paperwork. To ensure a smooth entry into Nepal, our Adventure Specialists recommend checking your documents as soon as you book your trek—trust us, it is no fun to figure these things out at the last minute.

Passport Requirements

• Validity: Your passport must have at least six months of validity remaining from the date you enter Nepal.
• Blank Pages: Your passport must contain at least one completely blank page for the entry visa.

Nepal Entry Visa Fees The following visa fees are applicable upon arrival in Nepal. While the visa desk may sometimes accept credit cards, we strongly recommend paying in cash using a major currency (USD is preferred) to avoid technical delays at the airport:

• 15-Day Visa: $30 USD (or equivalent foreign currency).
• 30-Day Visa: $50 USD (or equivalent foreign currency).
• 90-Day Visa: $125 USD (or equivalent foreign currency).

Expert Support As part of our commitment to transparent planning, please note that Nepal entry visa fees are not included in your trek package price. If you have further questions or need the most up-to-date regulations, our team is available 24/7, or you can reference the official publication from the Nepal Visa Office.

We are committed to fostering an environment of mutual respect, safety, and camaraderie among all trekkers and staff. To ensure the well-being of the group, our local operating partner, Himalayan Wonders Adventure Pvt. Ltd, reserves the right to refuse service or terminate participation for any individual at any time—whether in Kathmandu or on the trail.

Conduct Expectations We maintain a zero-tolerance policy for conduct that compromises the safety or dignity of the expedition. Grounds for immediate removal from a trek or city program include:

• Abuse & Harassment: Physical or verbal abuse directed toward fellow trekkers, local guides, or support staff.
• Disruptive Behavior: Fighting or engaging in persistent behaviors that threaten group harmony.
• Substance Misuse: Excessive alcohol consumption or the use of illegal substances, which pose significant health and safety risks in high-altitude environments.

Consequences of Termination If a traveler is removed from a trek due to a violation of these conduct standards, the following terms apply:

• Return Costs: All associated costs for an early return—including emergency transport, extra hotel nights, and flight changes—are the sole responsibility of the traveler.
• No Refunds: No refunds or credits will be issued for the unused portion of the trek or any associated services.

Respect for Local Legends Our partners' guides and porters are the heart of your journey, bringing years of expertise to every mile. We ask that you treat these professionals and your fellow travelers with the respect they deserve. By maintaining these standards, we ensure every team member can focus on a safe and successful journey to the roof of the world.

Payment Processing Charges on your credit card statement will appear as TPS - Travel Pay, which is operated by Travel Payment Solutions LLC. Travel Payment Solutions is a United States-based entity that provides booking coordination and customer support services for the local operator.

Operational Responsibility All treks, expeditions, and on-ground services are run and operated solely by Himalayan Wonders Adventure Pvt. Ltd, a local Nepal-based company (Reg. No: 113079/69/070).

Travel Payment Solutions LLC and its employees, shareholders, and officers neither own nor operate any person or entity which provides goods or services for these trips. Travel Payment Solutions LLC assumes no responsibility and cannot be held liable for any personal injury, death, property damage, or other loss, accident, or delay which may be occasioned by reason of any wrongful, negligent, or unauthorized acts or omissions on the part of Himalayan Wonders Adventure Pvt. Ltd or its agents.

By submitting your deposit, you formally accept these Terms in their entirety. This creates a binding agreement with Travel Payment Solutions LLC for booking coordination and with Himalayan Wonders Adventure Pvt. Ltd for on-ground services. Any legal disputes regarding booking shall be governed by the laws of Utah, and any disputes regarding field operations shall be governed by the laws of Nepal.

By submitting your deposit, you formally acknowledge and accept these Terms of Service in their entirety. This acceptance creates a binding agreement between you and Travel Payment Solutions LLC for the coordination of your expedition and with Himalayan Wonders Adventure Pvt. Ltd for the on the ground services in Nepal.

Policy Updates We reserve the right to modify or update our Terms of Service at any time to reflect changes in local regulations, operational requirements, or global safety standards. Any such modifications will be effective immediately upon posting to our platform.

Open Communication Transparency is a cornerstone of our service. If you have any questions, concerns, or need clarification on any of our policies, our Adventure Specialists are available 24/7 to provide the answers you need to book with total confidence.