Our Promise to Quality

Travel Insurance

Proof of travel insurance is mandatory before starting the trek. Standard policies often only cover medical evacuation to 4000m so make sure the policy you get covers trekking as an activity up to 6000m. Some policies require that you pay for evacuation in Nepal up front and will reimburse you when you get home and submit the documents. Evacuation can cost up to $5000 so make sure that your policy will actually pay for any expenses while you are travelling. You only need to be covered on the policy for the days you will actually be trekking.

Some options for insurance include: WorldNomads, Bigcattravelinsurance.com, Allianz.com/en, ComparetheMarket, Squaremouth.com and Travelguard.com

Himalayanwonders strongly encourages you to call your insurance company and check specifics before you arrive in Nepal. We don't endorse any particular insurance company.

Note: If you are a US customer and using WorldNomads they are now requiring guests to pay evacuation costs out-of pocket in Nepal.

Note: If you are climbing one of the trekking peaks your policy will also need to cover "climbing" as an activity.

Extra Costs and Exclusions

Our trekking packages are all inclusive but we suggest that you budget between $300 and $400 for extra expenditures on your trip. These include:

  • Nepal entry visa ($40 USD)
  • Sleeping Bag Rental $20 and Down Jacket $15 if needed.
  • All the meals are included on the trek but we only include breakfast while you are in Kathmandu.
  • We suggest a tip for the guide and porter after the trek - Plan on a at least $80 (more will be appreciated).
  • We dont include drinking water on the trek which you can buy a number of places for between $1 and $3 a bottle (it gets more expensive towards base camp). A better solution is to buy water tablets in Kathmandu for around $2 and treat the water (your guide can help you find the good places to fill your water bottle).
  • The other things not included on the trek are like Wifi, charging batteries and hot showers. Wifi is available in some tea houses for $3 to $5 an hour. Hot Showers are also available in a few for around $4 and charging costs about $1.50 an hour.
  • Unforeseen cost due to flight cancellation, weather conditions etc. You are responsible for extra hotel nights ($30/night) and meals in Kathmandu for any extra days in Nepal due to flight delays.
Flight Delays in Lukla/Kathmandu

The flight between Kathmandu and Lukla where the trek starts is generally reliable but if the weather is bad all flights will be cancelled for the day. In the event the flight is cancelled we will attempt to get you on a chartered helicopter but you are responsible for the extra costs in this event which can cost $400 or more depending on the number of people on the flight.

We schedule one extra day into the trek already as a buffer day in case of delays but as flights can at times be delayed for several days we suggest you add a couple of extra days at the end of your trip in case of any delays. Extra days should always be scheduled at the end of the trip and not the start.

Solo Travelers

We generally don't charge solo travelers any extra fees. Solo travelers can expect their own hotel room in Kathmandu but will need to share a room with other group members during the trek. If availability allows we will arrange private rooms on the trek as well upon request. Solo travelers who are not joining one of our group treks will be charged an extra $15 a day for a porter. We will inform you of the extra fee before your arrival in Nepal.

Cancellation Policies

We understand things happen and plans change and will refund your deposit minus a $150 cancellation fee (5000 INR for Indian Nationals). Once we have booked your flight between Kathmandu and Lukla your deposit is non-refundable. If your travel dates change we can generally reschedule you at no extra charge, but please provide at least 7 days advance notice.

Its sometimes the case that trekkers finish ahead of schedule or they end up stopping a trek early for health or personal reasons. If this is the case please understand that we can not offer any refunds for unused days on the trek. Please understand that our costs are the same as we have an obligation to pay our guides and porters for the time they have committed.

Payments

We require a deposit on all treks before you arrive and the remaining balance should be paid in a major currency at the HimalayanWonders office in Kathmandu at the time of your arrival. If you pay with a credit/debit card in Nepal we will charge an additional fee of 13% to cover local taxes and transaction fees.

You can expect to receive an updated invoice from us within 24 to 48 hours of making an online payment. For Bank Transfers, your invoice confirmation will be sent once we verify that we received the funds. Online Credit Card payments are subjected to a 3% processing fee. The charge on your credit card will appear as TPS - Travel Pay which is operated by Travel Payment Solutions LLC. Travel Payment Solutions is a USA based company that provides booking and customer support services for Himalayan Wonders Adventures Pvt. Ltd. All treks and services are run and operated solely by Himalayan Wonders Adventure Pvt. Ltd a local Nepal based company with Reg. No: 113079/69/070.

Payments FROM INDIAN GUESTS

Deposits can be made via our online payment gateway or directly to our Indian account (please request details). The remaining balance should be paid in Indian Rupees or another major currency at the HimalayanWonders office in Kathmandu at the time of your arrival. If you pay with a credit/debit card in Nepal we will charge an additional fee of 13% to cover local taxes and transaction fees.

You can expect to receive an updated invoice from us within 24 to 48 hours of making an online payment. For Bank Transfers, your invoice confirmation will be sent once we verify that we received the funds. Online Credit Card payments are subjected to a 3% processing fee. Your bank may charge an additional processing fee of 3 to 5% on top of this amount. The charge on your credit card will appear as TPS - Travel Pay which is operated by Travel Payment Solutions LLC. Travel Payment Solutions is a USA based company that provides booking and customer support services for Himalayan Wonders Adventures Pvt. Ltd. All treks and services are run and operated solely by Himalayan Wonders Adventure Pvt. Ltd a local Nepal based company with Reg. No: 113079/69/070.

Currency

All trip costs are shown in USD. If you pay online your credit card company will determine the actual exchange rate. If you are paying a remaining balance in local currency we will calculate the amount based on current exchange rates as per the website - xe.com.

Passports and Visas (Nepal)

The following are applicable visa fees upon entering Nepal. Ensure that you carry the funds with you before entering the country. A blank passport page and a passport size photo is also required for the application at time of entry. We suggest you bring the photo with you although they can be obtained on arrival for a small fee. Your passport also needs to have at least 6 months validity on the date you are entering Nepal. Check this as soon as you book your trek. It's no fun to figure this out at the last minute.

  • US Dollars 25 or other convertible foreign currency equivalent thereto for 15 days
  • US Dollars 40 or other convertible foreign currency equivalent thereto for 30 days
  • US Dollars 100 or other convertible foreign currency equivalent thereto for 90 days

If you have more questions don't hesitate to ask us or you can reference the official publication from the Nepal Visa Office.

Travel Insurance & Evacuations

Proof of travel insurance is mandatory before starting the trek. It does not happen often but if you are evacuated and want to make an insurance claim its mandatory to get a hospital report in Nepal as soon you get off the mountain. Often, trekkers with altitude sickness feel better once they get to a lower elevation, but it's important to get the proper medical documentation for claims. Our team will help you in obtaining any documentation requested by your insurance company.

You are responsible for any evacuation or medical bills that are incurred in Nepal. Most insurance companies will cover these costs for you before you leave the country, but some will want you to pay all costs out of pocket and then reimburse you. We suggest that you check your insurance policy and ensure that they will cover all costs upfront in the event of an evacuation.

Refusal of Service

We reserve the right to refuse service either in Kathmandu or on the trek. Fighting, verbal abuse of others and heavy drinking that is upsetting to other participants and/or staff is grounds for us to end our services at any time. Please be respectful to our staff and to other trekkers in the groups.

Acceptance of Terms

When you make a deposit you accept our terms of service. If you have any questions about any of our policies please do not hesitate to ask.

Have a Problem?

We want to help. If you are facing any difficulties either before you arrive or once you are on your trek please let us know as soon as possible so we can provide a solution. Our goal is to make sure you have the best trip possible and leave the headaches at home!